Frequently Asked Questions
Everything you need to know about your new favorite socks.
How do I choose the right size for my socks?
We provide a detailed size chart on every product page. Generally, our sizes are based on standard shoe measurements to ensure a snug, comfortable fit without slipping.
What is your shipping policy?
We offer standard and expedited shipping options. Orders over $50 qualify for free standard shipping within the continental US, typically arriving within 3-5 business days.
Can I return or exchange my order if I'm not satisfied?
Yes, we accept returns and exchanges on unworn, unwashed items in their original packaging within 30 days of purchase. Please visit our returns portal to start the process.
How should I care for my Sockwell products to make them last?
To maintain the quality of the fibers, we recommend machine washing your socks in cold water on a gentle cycle and tumble drying on low heat or air drying.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.